Privacy Policy

1. Information We Collect

Account information. We use Clerk to manage registration and authentication. This may involve your email address, account identifier, name, and authentication records. We also record certain access information, such as sign-in dates, platform, country, and IP address, for account security and abuse prevention.

Profile and compatibility information. If you create a profile, we process the information you choose to provide, which may include your age or date of birth, location, nationality, languages, relationship intentions, lifestyle, interests, personality, family plans, and preferences about a potential partner. Depending on the fields you complete, this may also include sensitive information such as ethnicity, religion, biological sex, gender identity, sexual orientation, disability, or neurodiversity, as well as information about health-related matters, finances, and intimate preferences.

Photos and identity verification. We process profile photos and, where applicable, images or other information submitted for identity and age verification. Didit performs identity verification. AWS Rekognition may analyze images for face detection, face comparison, and content-safety checks.

Location information. You may provide your country, state, and city in your profile. If you choose to use location detection, your device may provide GPS coordinates so that HERE can derive a location such as your city, state, and country. We store the derived profile location, not a history of your precise GPS movements.

Usage, technical, and communication information. We and our service providers may process device and browser information, app version, approximate country, interactions with the service, diagnostic data, and messages or feedback you submit through support or UserJot.

Payment information. If you make a purchase, we process subscription or transaction details such as the payment provider, product, status, and transaction references. Payment providers handle the payment credentials submitted through their checkout or platform.

2. Sensitive Information and Your Choices

Some profile fields may reveal sensitive or specially protected information under applicable privacy laws. Before creating a profile, we ask you to agree to the processing of certain sensitive information, including ethnicity, religion, and sexual orientation, for compatibility purposes. You choose which profile details to provide and may update or remove information through the available account features.

Profile information is used to help assess meaningful compatibility between people. The information you provide may affect the profile details or compatibility results shown to other users, depending on the service features and your profile visibility settings. Please avoid including information in public-facing profile fields that you do not want other users to see.

3. How We Use Information

We use information as needed to:

• Create and manage accounts and user profiles.
• Provide matchmaking and compatibility features based on profile information and preferences.
• Verify identity and age, and help protect the community.
• Review photos and reported content, detect fraud, and investigate misuse or violations of our Terms of Use.
• Process purchases, manage subscriptions, and provide customer support.
• Operate, secure, troubleshoot, and improve the platform.
• Understand service usage, collect feedback, and communicate important account or service information.
• Comply with legal obligations and establish, exercise, or defend legal claims.

4. Legal Bases for Processing

Where required by law, we rely on an applicable legal basis for each processing purpose. Depending on the circumstances, this may include your consent, the performance of a contract or steps requested before entering into a contract, our legitimate interests in operating and protecting the service, or compliance with a legal obligation.

Where processing is based on consent, you may withdraw it at any time. Withdrawal does not affect processing that took place before withdrawal, and some features may no longer be available if they depend on the information or permission concerned.

5. Service Providers and Information Sharing

We do not sell personal information in exchange for money. We share information with service providers when reasonably necessary to operate Modern Matchmaker, provide a feature you request, process a transaction, protect users, or meet legal requirements. Depending on the service and feature, providers may include:

• Clerk: account registration and authentication.
• Microsoft Azure: cloud infrastructure, application hosting, database services through Azure Cosmos DB, and file storage through Azure Blob Storage.
• Didit: identity and age verification.
• AWS Rekognition: image analysis, including face-related checks and content-safety analysis.
• HERE: conversion of device location coordinates into profile location details when you use location detection.
• Stripe and Apple: payment processing and subscription management, depending on the purchase method available to you.
• Sentry: application monitoring, error reporting, and technical diagnostics.
• Microsoft Clarity and Google Analytics: analytics and information about how the service is used.
• Google AdSense: delivery and measurement of advertisements, where advertising is enabled.
• UserJot: feedback, suggestions, and product communication.
• ZeptoMail: delivery of account and service-related emails.

These providers may process information on our behalf or under their own privacy terms, depending on their role. Some disclosures to analytics or advertising providers may be considered “sharing” for cross-context behavioral advertising under certain privacy laws, even when no money is exchanged. Where applicable, you may request to opt out by contacting us at support@modern-matchmaker.com.

We may also disclose information when required by law, in response to valid legal requests, to protect users or the service, or in connection with a merger, acquisition, financing, or sale of all or part of our business, subject to applicable privacy requirements.

6. Cookies, Local Storage, Analytics, and Advertising

Modern Matchmaker and its providers may use cookies, local storage, and similar technologies to support essential functionality, remember preferences, understand service usage, diagnose issues, and deliver or measure advertisements.

Depending on the version and features you use, these technologies may be associated with services such as Microsoft Clarity, Google Analytics, Google AdSense, Clerk, and Sentry. Those providers may collect information about your device, browser, and interactions with the service in accordance with their own terms and privacy notices.

You can manage or delete cookies and some local data through your browser or device settings. Blocking these technologies may affect functionality, and browser settings may not control every technology used by third parties. Where applicable law requires consent or an opt-out, you may exercise the relevant choice through the available controls or by contacting us.

7. Photos and Identity Verification

Profile and verification images may be stored using Microsoft Azure Blob Storage and accessed for the purposes for which they were provided. AWS Rekognition may process images to support face detection or comparison and to identify content that may violate our safety requirements.

When you complete identity verification, Didit processes the information and documents required by its verification workflow. We receive verification results and limited related information needed to record the outcome and protect the service. For approved sessions, our system sends Didit a request to delete the verification session. Didit may nevertheless retain information where required by its own legal obligations or policies.

8. Payments and Subscriptions

Purchases may be processed by Stripe or Apple, depending on the purchase option and platform available to you. The relevant provider collects and processes payment information under its own privacy policy. We receive the transaction and subscription details needed to validate purchases, manage access, provide support, and maintain transaction records. We do not intentionally store full payment card numbers or security codes.

Account deletion and subscription cancellation are separate. Deleting your Modern Matchmaker account does not automatically cancel a subscription or stop future charges. Cancel your subscription directly with the provider or platform through which you purchased it.

9. Data Retention and Account Deletion

We retain personal information for as long as necessary for the purposes described in this Policy, including providing the service, maintaining accounts and profiles, protecting users, resolving disputes, and meeting legal obligations.

You may request account deletion or the deletion of personal information by contacting support@modern-matchmaker.com. After verifying your request, we will delete or anonymize information that we are not required or otherwise permitted to retain. Some records may be kept for a limited period where necessary for legal compliance, fraud prevention, security, or the establishment or defense of legal claims. Backup copies may remain until they are overwritten in the ordinary backup cycle. Information held independently by third-party providers is subject to their own retention policies and obligations.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information; request information about how it is used or shared; request portability or restriction of processing; object to certain processing; withdraw consent; or lodge a complaint with a data protection authority. Some rights are subject to legal exceptions and may not apply in every circumstance.

To make a privacy request, contact support@modern-matchmaker.com. We may need to verify your identity before processing a request. You do not need to provide more information than is reasonably necessary to verify and respond to it.

11. Age Requirements and Children's Privacy

Modern Matchmaker is intended only for adults aged 18 or older. Identity verification is required before users can interact through the platform. We do not knowingly allow children to create accounts or use the service. If you believe a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.

12. Security and International Transfers

We use technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure. These measures include access controls and protections for data transmitted between your device and our services. No method of transmission or storage can be guaranteed to be completely secure.

DRMA Tech is established in Estonia. Our infrastructure and service providers may process information in the United States, the European Economic Area, and other countries, depending on the provider and service involved. Where required, international transfers are made subject to an appropriate legal basis and safeguards under applicable data protection law.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to Modern Matchmaker, our service providers, or applicable laws. The latest version will be published on this page with its updated date. Where required, we will provide additional notice or request consent for material changes.

14. Contact Us

For privacy questions or requests, contact us at support@modern-matchmaker.com. Legal notices may be sent to legal@modern-matchmaker.com.

Modern Matchmaker is operated by DRMA Tech (Delivering Reliable Modern Apps Tech OÜ).